Essential Contacts & Handy Tips for Emergencies in France
Regardless of where you are in the world, being prepared for emergencies is crucial for your own safety and others. So here’s a guide to essential contacts and steps to take in case of various emergencies while you are in France.
Emergency Contacts:
Here are all the numbers you might need in an emergency. Always keep them with you just in case you need them. In case of an emergency, it’s crucial to have the following numbers handy:
1. European emergency services number: 112
If you encounter a pressing medical issue, a road accident, or any other situation needing urgent help, dial 112 for immediate assistance. This universal emergency number connects you to the police, fire department, or SAMU. On average, calls to 112 are answered within 10 seconds after a mandatory message. It’s important to note that while 112 is the European emergency number, France also has other emergency contact numbers.
2. SAMU (Medical Emergencies): 15
The main ambulance services in France are provided by the SAMU– Services d’Aide Médicale Urgente, which is part of the public hospital system. The SAMU can be contacted by simply dialing the number 15. You can also ring the ‘pompiers‘ on 18, or the European wide number for emergency services 112.
3. Police emergency number: 17
4. Fire service: 18
5. Emergency services number for hearing-impaired callers: 114
When calling, remember to provide your name, phone number, precise location, and details of the emergency or the exact reason for your call.
Other Useful Numbers:
In case of specific losses or emergencies:
- Your ID or official documentation: Report the loss at the nearest police station and seek advice from your consulate.
- Your keys or other property: Contact the police station for the lost property service. For losses on trains, call 0892.35.35.35. For losses in airports, report to airport police within 15 days.
- Your car: Report it at a police station and your loss will be recorded. If it was removed for illegal parking, the police will direct you to the car pound.
- Your credit card: Block the card immediately and report the loss to a police station. Call the card blocking centre at 0.892.705.705 or +33.442.6.5.303 from outside France.
- For Lost Pets: Contact the SPA (Society for the Protection of Animals) at +33(0)1.43.80.40.66.
In Case of Disputes:
If you encounter a problem with a retailer, restaurant, or hotel, contact the Departmental Competition, Consumer Affairs, and Fraud Prevention office (DGCCRF) in the relevant department.
Conclusion:
Remember, regardless of the situation, your country’s embassy or consulate in France can provide assistance. Stay prepared and informed for any emergency situation you might encounter.
We hope this helped. Stay safe!